How-To Guides

Step-by-step tutorials to help you get things done.

Latest Tutorials

Connect Your POS System

Sync your Point of Sale system with FluteOS to enable automatic points-on-spend, order history on guest profiles, and revenue analytics.

Create Your First Marketing Campaign

Send your first SMS or email campaign to an opted-in guest segment in FluteOS — from segment selection to send.

Configure Your Brand Voice for AI

Set up your FluteOS brand voice profile so AI-generated messages, review responses, and conversation scripts match your venue's tone and personality.

Import Your Guest List from CSV

Upload an existing guest list into FluteOS from a CSV file — map columns, deduplicate records, and set opt-in status correctly.

Manage Reviews Across Platforms

Monitor, respond to, and analyze guest reviews from Google, Yelp, TripAdvisor, and more — all from the FluteOS reviews inbox.

Set Up Your AI Phone Agent

Configure FluteOS's AI voice agent to handle inbound calls — reservations, FAQs, hours, and guest inquiries — automatically, 24/7.

Build Your First Automation

Create an event-triggered guest journey in FluteOS — from trigger selection to multi-step actions, conditions, and activation.

Set Up a Loyalty Program

Configure a points-based or stamp-based loyalty program in FluteOS — earning rules, redemption tiers, milestone automations, and enrollment QR codes.

Sign Up and Complete Initial Setup

Create your FluteOS account, configure your venue, and get your first QR experience ready in under 10 minutes.

Upload Your Menu (AI Scan or Manual)

Get your full menu into FluteOS using the AI photo scan tool or by entering items manually — ready for digital menus and tableside ordering.